AB
Alaisha B

1 reviews | Active since Sept 2017

11 Mar 2021, 15:24

Stock unavailable but product advertised

Good day, I have taken out a new laptop contract for a Lenovo Slim 14 on 09/03/2021 and was advised I would be contacted as soon as the contract was approved and the laptop ready for collection.

The contract was approved on the same day but I was subsquently told there is no stock and the closest alternative was in a higher price bracket.

Please advise on the stock issue on my requested contract as this was what was advertised.

0
Replies (1)
Vodacom
Vodacom's reply11 Mar 2021, 20:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team