1 reviews | Active since Nov 2017
Stinky customer service
I called the cancellations department this morning to cancel a contract, was assisted by Siphokazi who sounded like she has no time to assist in anything i wanted, the call was rushed as if providing customer service isn't one of their goals as a call centre. Vodacom is the worst!! You wait on the line for the longest time and then get some ****ty service...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Khanyi Mlambo
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Thank you again for taking my call earlier.
Regards
RO
Good Day Khanyi Mlambo
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Thank you again for taking my call earlier.
Regards
RO