MM
Moses M
1 reviews | Active since May 2020
24 Dec 2022, 00:30
Stinky attitude from customer care service consultant
My name is Moses Malinga Last night after 20:00 I made a call to vodacom customer care service and it is so unfortunate that the lady I spoke to I didn't get her name,she was so rude and ended up not assisting me. She made me realize that choosing vodacoetwork was the biggest ason I called them it's because I needed assistance and was not ready for the ****y service and her stinking attitude, and as for Simone tanx for assisting me but I am not happy with the fact that after going into my profile you saw who is the agent who gave me Kaak service but you refused to give me her name and surname
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Replies (1)Vodacom's replyOfficial
24 Dec 2022, 10:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2022, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
