1 reviews | Active since Oct 2014
lies and then no response Ref: Classic Campaigns, business account. Cell phone number ********** 166. I received my new phone by courier but my present simcard did not fit although the sales person had assured me it would. I had to buy a new one that cost me R70.00 to say nothing of the inconvenience. I have since then tried repeatedly to get a refund but after 12 emails and 14 phone calls to the help line, have had no response. I keep getting pushed to another department. I had a response from a previous hellopeter review saying that a consultant would call me and no-one has!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Please note that the credit has been posted to your account.
I once again apologise for any inconvenience caused.
Regards
Kim
Best regards,
Good day
Please note that the credit has been posted to your account.
I once again apologise for any inconvenience caused.
Regards
Kim
Best regards,
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