AO
Amanda O
1 reviews | Active since Sept 2016
24 Feb 2020, 14:15
Stinking service from Vodacom actually just *****ing my money
Please refrain from going into a broadband contract with Vodacom as it is of non existence. The mbps speed is testing .32 and should be 10 plus. They come up with all different kinds of stories to shift to blame to the customer. They must come and remove this piece of **** for which we are paying a mere R1 730 per month and in return we are receiving no service. Today specifically we have not had any broadband coverage and when phoning they also shifts the blame. I AM NOW JUST SO OVER VODACOM. Utterly useless.
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Replies (2)
Vodacom's replyOfficial
24 Feb 2020, 17:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2020, 17:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AO
Amanda O's updateReviewer Update
26 Feb 2020, 17:43Vodacom has still not contacted me, hence I have made alternative arrangements and they must come and remove their piece of ****. Shockingly bad service. After being one of the first people in South Africa when Cellphones came out and now had enough of Vodacom. Please refrain from entering into a contract with Vodacom, they are eager to sign, but that is exactly where it stops!!!!!!!!!!!!!
AO
Amanda O's update26 Feb 2020, 17:43
Reviewer Update
Vodacom has still not contacted me, hence I have made alternative arrangements and they must come and remove their piece of ****. Shockingly bad service. After being one of the first people in South Africa when Cellphones came out and now had enough of Vodacom. Please refrain from entering into a contract with Vodacom, they are eager to sign, but that is exactly where it stops!!!!!!!!!!!!!