Stinking Customer Service - Dishonesty - Laziness!

19 August I got a call from Vodacom notifying me that since my contract is due for an upgrade and they had a good offer for me which was 2x Huawei nova plus y70 with 128G RAM at R369 per month, even though I was spending R149 for my current data line I thought it was a bargain so I accepted only to receive 2x nova y70 with lower spec 64G RAM. I made them aware right away and they arranged a delivery.

Everything was done within a week and I begged them not to mess up my account but clearly, it means I was talking to myself! Come 1st September they activated the new contract and I have been sent from pillar to post with regard to closing this issue off.

I don't owe them anything but they are harassing me with phone calls saying I owe R841. What will it take for them to clear me of the debt!

All this is happening because of their dishonesty and now they are making it my problem!!