Stinking customer service

<p>The vodacom employee I spoke to today was extremely rude. I don't have his name as he refused to give it to me. I told him that I can't access certain websites from my tablet and he asked me what model router I am using. I disn't understand what he meant and said it is a tablet with a sim card. He then laughed at me. When I asked him why he was laughing at me he got defensive and said that he didn't laugh at me. I asked him to just help me with my query instead of arguing with and he told me that he won't help me and he terminated the call while I was still busy talking. This is extremely shocking. In future I will insist on dealing with someone that talks my language</p>