Stinking attitude

<p>After, spending four hours not to mention money trying to get answers of why is Vodacom charging for a cancelled contract with their Call Centre – NIGHTMARE , I decided to get a vodacom sim card to call Vodacom, that's where I went to go to Vodacom Outlet in Centurion Mall, waited without being acknowledged, I then approached one of the consultants and asked for assistance, and she called someone to come and assist by the name of Otlugile, I quickly told her what that i need to purchase a prepaid sim card, the next thing she is busy on her phone, i then politely asked her to assist me as i need to get somewhere and she exploded telling can’t I see that she is getting a pin to assisting me, in a demeaning, highly disrespectful tone, not to mention being loud to make sure that customers can hear every word that come out of her mouth. Instead of saying, Mr Seotimeng I hear you, but it is part of process where a one time password gets send to the phone in order for me to assisting, instead of snapping at me and showing authority. Where is SERVICE in Vodacom or does service part of this company, or do you only recruit the WORST that don’t care about customer service?.</p> <p> </p>