1 reviews | Active since Oct 2010
Still wating for phone
<p>Hello,</p> <p> </p> <p> </p> <p>I have had my Sony Z3 phone in and out of Vodacom Repair now sice the October 2015!</p> <p>It's been repaired more then 5 times and I have had to put up with some huge waiting times.</p> <p> </p> <p>I handed the phone in on the 27/6/2016.</p> <p>On the 26/072016 I recivied my phone back "repaired" with no serive. How is this repaired?</p> <p> </p> <p>On the 11/08/2016 I recived a swap out phone.</p> <p> </p> <p>This phone had no sim tray and top of the screen was over exposed. Setup for the phone failed 5 times.</p> <p> </p> <p> </p> <p>51 days with out my phone and no responce from Vodacom!!!!</p> <p> </p> <p>IMEI: ********** ********** 6</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
