AM
Anton M

1 reviews | Active since Oct 2010

17 Aug 2016, 10:51

Still wating for phone

<p>Hello,</p> <p> </p> <p> </p> <p>I have had my Sony Z3 phone in and out of Vodacom Repair now sice the October 2015!</p> <p>It's been repaired more then 5 times and I have had to put up with some huge waiting times.</p> <p> </p> <p>I handed the phone in on the 27/6/2016.</p> <p>On the 26/072016 I recivied my phone back "repaired" with no serive. How is this repaired?</p> <p> </p> <p>On the 11/08/2016 I recived a swap out phone.</p> <p> </p> <p>This phone had no sim tray and top of the screen was over exposed. Setup for the phone failed 5 times.</p> <p> </p> <p> </p> <p>51 days with out my phone and no responce from Vodacom!!!!</p> <p> </p> <p>IMEI: ********** ********** 6</p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2016, 11:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team