RP
Rouet P

1 reviews | Active since Oct 2014

07 Jul 2017, 14:49

Still wanting to cancell my contract ....

<p>After my last message on Hello Peter, Vodacom collected my unwanted phone via the courier service. Vodacom however did not make contact with me, as I am unable to take calls during working hours.</p> <p>So I would like to know if great big Vodacom will honour my consumer rights and cancell my contract with NO after costs ?</p> <p>Please do not hesitate to contact me AFTER or BEFORE or even DURING LUNCH time.</p> <p>Thanking you</p>

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2017, 15:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team