LS
Lood S

1 reviews | Active since Jun 2014

21 Mar 2018, 08:49

Still waiting Vodacom....

Hello Vodacom. This is the third time I wrote to you. Still waiting for an answer? I will repeat my previous posts. The farming community in Griekwastad lost their signal after an UPGRADE in town. The community already have contracts with vodacom and feel it is unfair to lose their signal after many years of being paying customers. We have signed a petition list we want to send. Reception problem

We are longterm Vodacom contract clients in the Griekwastad region NC. We live on a farm and our reception disapeared a few months ago. We understand that there was upgrades in town that caused the signal out of town to disapear completly. Our comunity tried everything ,but all our complaints fell on deaf ears. Please respond.

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Replies (1)
Vodacom
Vodacom's reply21 Mar 2018, 08:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team