still waiting to transfer number

when to see Nick and Evert the manager on friday as the transfer of the cell that was to change to a nano sim did not happen i was then told it will pull through later phoned saturday still the same story until know no cell this cell number belongs to the director off our company he cannot receive call from our customers putting us under major pressure as we have a new contract on the line and could end up losing this contract just be=cause Vodacom as *********** employees that don't no how the system works that don't phone the customers back i have been over seven times to Vodacom but still no luck please forward me the directors number of Vodacom so that i can give him a piece of my mind.