EE
Estelle E

1 reviews | Active since Mar 2009

28 Nov 2017, 10:00

STILL WAITING TO BE CONTACTED

I wrote a complaint on 23 Nov and Vodacom rep**** someone will contact me. I am still waiting to be contacted. Is it because there is not an Ombudsman that the service is so pathetic?

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2017, 13:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team