STILL WAITING TO BE CONTACTED

April this year I took my phone in for repairs. 3 weeks later I received my phone back and I had to pay for a replacement battery. From the start it was clear that the battery was not replaced. I wrote a complaint on this platform and someone from Vodacom SA phoned me and said the area manager will contact me regarding my battery issue. 6 months later I am still waiting and I have to charge my “new” battery twice a day and then it will only charge to 80%. I want feedback regarding this issue as I was dissatisfied from the start. This level of service is unacceptable especially since I had to pay for the battery which was clearly not replaced.