KM
Khatija M
1 reviews | Active since Mar 2009
04 Feb 2019, 10:14
Still waiting patiently........
Still waiting for Vodacom to sort out our account. almost 6 months now, they can only give excuses, nothing else. Dishonest bunch of people working there. They block our account every month yet we making payment for the phones that we have.
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Replies (2)
Vodacom's replyOfficial
04 Feb 2019, 11:43 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2019, 11:43
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Feb 2019, 14:41Dear Khatija,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that we have been in touch with your husband and feedback was provided to him regarding the account.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that we have been in touch with your husband and feedback was provided to him regarding the account.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2019, 14:41
Official
Dear Khatija,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that we have been in touch with your husband and feedback was provided to him regarding the account.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records reflect that we have been in touch with your husband and feedback was provided to him regarding the account.
Regards,
Vodacom Consumer Website Team