Still waiting on you guys and the So called "investiagion"

i have called Vodacom so many times, my note pad is Full of dates and times, Vodacom says that i have run up a data bill of over R2000 haha, very funny....this one last month already, NO ONE in the call center offers me ANY help, all they can say is wait...haha what kind of service is that.? My Escalation Reference No: 1-*** (5/04/2016) and still i havent heard anything. Vodacom, i will be canceling my debit order so you will not be able take that money until i hear from this "Investigation" and the outcome FIRST... I dont care if you Block my number, haha because with service and theft like this, i dont want to be apart of Vodacom. I probably wont hear from you again after this, typical. Thank goodness ive found a service provider that actually helps its customers. and its not you Vodacom.