MT
Moyze T

1 reviews | Active since Aug 2019

13 Aug 2020, 12:41

Still waiting on **** service !

Good day

i don't like to complain , but in this instance i'm getting ****ing irritated !

i did a application for Fiber at my Residential address about 4 months ago . about 2 months ago the installers came to install the Fiber line as requested , now i'm still waiting for the installation to be completed as the ONT box should be installed . how can i make a call every day for the last two months and still not getting any feedback ?? this is **** service , i expect a call eventually today and not another day further .

for **** sakes i'm supposed to sell this deals in store but my own Fiber does not get sorter or i don't even get feedback .

sort out your **** !

0
Replies (1)
Vodacom
Vodacom's reply13 Aug 2020, 13:53
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team