1 reviews | Active since Oct 2016
STILL WAITING ON MY WIFI ROUTER TO BE ACTIVATED BY VODACOM
<p>SO CLEARLY THIS MATTER HAS NOT BEEN RESOLVED. MY WIFI ROUTER IS STILL INACTIVE AND NOT WORKING. I think from here on out, I'm rather just going to make every effort to cancel all my services with Vodacom. I have had enough suffering and paying for a service which a cannot use.</p> <p> </p> <p>I've given you so much time to fix this problem and the service I'm receiving is pathetic.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So Vodacom corrected my service, but now my latest invoice is incorrect. You charged me a connection fee and you took off my debit order for my wifi router on the incorrect date.
I signed a contract with you on the router for R 199 per month. This debit order should of gine off on the 1st every month and not on the 25th.
Please correct this. I hope to God that this is the last time I will have to write a review. I will never ever take out another contract with Vodacom ever again in my life. I cannot wait for this 24months to be over.
So Vodacom corrected my service, but now my latest invoice is incorrect. You charged me a connection fee and you took off my debit order for my wifi router on the incorrect date.
I signed a contract with you on the router for R 199 per month. This debit order should of gine off on the 1st every month and not on the 25th.
Please correct this. I hope to God that this is the last time I will have to write a review. I will never ever take out another contract with Vodacom ever again in my life. I cannot wait for this 24months to be over.
I cannot believe Vodacom charged me a connection fee to fix an error that they themselves made. Ridiculous I tell you.
I cannot believe Vodacom charged me a connection fee to fix an error that they themselves made. Ridiculous I tell you.