Still waiting on feedback about investigation

<p>I laid a complaint a few days ago regarding reception at my home. Well Customer Care Contacted me and took all my details and even Coordinates, told me that they would call me back within 24 hrs. Nothing to date happened and Im a contract user of which I have to pay over a R1000 a month and I cant use the phone due to reception being nonexistent. Thats a waste of money. Signal have been gone at my home for months now and I hace to use a Mtn Prepaip sim to stay in contact.</p>