HB
Hanlie B

1 reviews | Active since Jul 2009

09 Oct 2017, 12:53

Still waiting on Feedback

Last week I lodged a complained. This was not resolved. Sent 2 emails and still no feedback. Where are the customer service????

0
Replies (2)
Vodacom
Vodacom's reply09 Oct 2017, 13:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Oct 2017, 08:24
Official

Good Day Hanlie

Thank you for taking the time to voice your enquiry.

Kindly note that feedback was send to your gmail address.

Regards

RO

Best regards,