kH
keith H

1 reviews | Active since Jun 2010

24 Oct 2017, 14:52

Still waiting on a reply

I’ve been trying to get hold of a iPhone 6S handset. After phoning around, I was informed that Vodacom Canal Walk has one 1 handset left. They want to offer me a deal of R599 p.m for the phone. This is way more than what the other networks are offering for the same deal (R350-R399). I’ve been a client of Vodacom for many years, surely they can offer me a better deal? R599 is just way too much, it’s almost the price of a iPhone 7 and the phone is 3 years old. I would appreciate it if Vodacom could take this into consideration and see what they can do for me?

0
Replies (1)
Vodacom
Vodacom's reply24 Oct 2017, 15:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team