1 reviews | Active since May 2016
Still waiting for you to contact me, AGAIN and AGAIN
<p>just last week i posted on ****opeter, i still havent recieved ANY help with my issue, the issue of Vodacom saying i have run up a bill of over R2000. i think not, and the reason you not contacting me to sort this out, is because you know that you are *****ing money, otherwise this woud have bee sorted out long ago. my (Escalation Ref: 1-***) that was done on the (5/04/2016) and to this day i HAVENT recieved any form of help or communication. I WILL NOT PAY THAT AMOUNT OF MONEY UNTILL I GET PHYSICAL PROOF, which you cannot supply to me. I have all the Ref numbers of me calling your useless call centers. so lets see how long it takes for vodacom to call me, when the debit order is stopped haha. I will keep posting on ****opeter about your Pathetic service and theft of money from your customers untill this issue is sorted. Again if you missed the (Escalation Ref: 1-***)</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
