Still waiting for Vodacom Vuma Reach Fibre installation

Item: Vodacom
Rating: 1
Author: Richman M

Good day, I app**** for Vodacom Fibre Vuma Reach on the 26 July and I did everything and also paid. I am still waiting for my Fibre to be installed. Its been weeks now. I called, e-mailed but no way forward. Nothing is happening. I even e-mailed Vuma nothing. I am tired and its disappointing that no urgency is shown on my matter. Nothing.

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Replies (1)

Vodacom's replyOfficial

24 Aug 2022, 07:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Aug 2022, 07:26

Official