STILL WAITING FOR VODACOM TO SORT OUT MY ISSUE

<p>Vodacom deliberately not closing line to charge you out of bundle rates - REF 1- ********** 4175</p> <p>After complaining with Costumber care earlier this month, I AM STILL waiting for a response after I have logged in a complain AGAIN for the 3RD MONTH IN A ROW. </p> <p>I have received a text message on the 28th of JUNE to say I have used 90% of my R1000 call limit usage on my 3G card. I have ased multiple times for Vodacome to RETURN my call limit usage. It has been like this for more than 6 years! </p> <p>Last month I had to do complain as well about the SAME problem where one of the staff members didnt activate my 1G I bought from Vodacom, I was then charge Out of bundle rates and then had to open my line to R1000 to be able to have internet. I HAVE ASKED MULTIPLE TIMES, inluding the one supervisor, who phone me FIRDAY EVENING the 27th of MAY, after spending over 3 HOURS with vodacom on the phone that week, that my R100 call limit USAGE WILL GO BACK as it was from 1st of JUNE. </p> <p>I also spoke to BRENTON on the 27th of MAY from CAPE TOWN, to check and it hasn't been done. I have request Vodacome to come back to me and to REFUND me MY MONEY.</p> <p>I have asked several times for my call limit usage to GO BACK TO R100, and it wasn't done! </p> <p>I am tired of the shocking service I have received and also complaining directly the head office. </p>