Still waiting for VODACOM to assist!!!!!

Still waiting Vodacom (2015/10/5) I have cancelled my Vodacom contract in the store 4 times as advised by the consultant, cancelled the debit order twice! and went in store ro notfi them (Vodacom in Grove Mall). Went to Vodacom customer care twice only to be told they cannot assist me. Phoned Vodacom legal and spoke to Morena over a month ago with no feedback and no solution. Morena told me he can see that my contract was cancelled but then re-activated by the same consultant 3 minutes later. Not sure what to do anymore!! As said I have cancelled the contract that has expired in February 2015. Vodacom re-activated my contract with no permission. And now listed me on ITC because they did not received payment. I have been to the store, have been to Vodacom customer care with no solution or assistance. And phoned Vodacom legal as advised by Sharon Zita. But Morena is not able to assist me as well and not giving me any feedback. I'm unable to cancel the contract that I did cancel but was re-activated by some ***** because the account is in arrears. Nobody from Vodacom is able to assist me. There services i useless!! It is with great regret that i choose Vodacom as an service provider.