Still Waiting for Vodacom

This is the third complaint I am submitting simply because I get promises of a response from Vodacom, but no one ever contacts me. The last message from the Consumer Website Team is that they would contact me in due course to address my problem. A week later I am still waiting, but in the meantime Vodacom has not invoiced me for the R34000 that i am querying!! I guess i will have to visit the head office and make a noise there.