Still waiting for Upgrade Fee credit!

<p>I upgraded my contract in Dec 2016 via the online channel, which I am aware, as per the Vodacom website, does not attract the R150 Upgrade Fee. However, on my Dec bill, which I received on the 14th January, I noticed that I was charged the R150 Upgrade Fee. </p> <p> </p> <p>I called the Vodacom call centre on the 13th February 2017 regarding this fee, (ref 1- ********** 971815) which I was advised will be refunded/credited to me. Having received my Feb 2017 bill today (12th March 2017), I noticed that his fee has still not been credited to my account. </p> <p> </p> <p>It's been a month now, yet a simple task has not been actioned. Please can this be attended to ASAP.</p>