Still waiting for unclarified data expense to be solved
<p>Its been 6 months We are still waiting for any response to our complaint about the R3000 data that we somehow accumulated. We have a sms still on our phone indicating we had 200MB left on 31 March yet we were charged out of bundle rates in March worht R3000>! last response you said you were looking into it.. That is a month ago?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team