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madeleinebot M

1 reviews | Active since Sept 2016

11 Jan 2017, 11:30

Still waiting for them to cancel my account with them

<p>I've cancelled my contracts with Vodacom on 15 July 2016, they are still invoicing me for the one cell phone that was cancelled and ported out to MTN on the 15th of July 2016. This is now affecting my credit record. I'm emailing them, but nobody is coming back to me. </p>

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 12:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team