1 reviews | Active since Aug 2016
Still waiting for the refund
Still there has been no refund of the money that was deducted after the account has been credited. I had to call in again to try get this resolved. And they tell me they need to pull the recording and that can take another 7 to 14 days to refund. This is absolutely pathetic service!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Marisha,
Feedback was provided via email.
Regards,
Cassandra
Dear Marisha,
Feedback was provided via email.
Regards,
Cassandra