CK
Christopher K
1 reviews | Active since Nov 2011
05 Oct 2015, 11:50
Still waiting for the Handset Installment fee sett
After a complaint I lodged on this website on the 26th of September, Vodacom promised that they will generate the invoice for the Handset installment fee settlement on all my accounts. Today is the 5th of October and I am still waiting for this invoice. I feel as if I am not taken seriously as a customer and I should take my business elsewhere, where I can be appreciated as a customer. <br> <br> I hope today I will get this invoice I have been waiting for. I don't want to waste my time calling Vodacom customer care because they will waste my time sending me from department to department.
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Vodacom's replyOfficial
05 Oct 2015, 12:19Hello Khozacn,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply05 Oct 2015, 12:19
Official
Hello Khozacn,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM