BM
Brian M

1 reviews | Active since Jan 2015

30 Jan 2015, 07:16

Still waiting for that call

Vodacom responded on 14 January 2015 that someone would call me regarding my complaint. It is now 16 days later and I am still waiting on my call. I think the time has come to take this to a few more sites like Hellopeter and out Vodacom for the complete lack of customer service and customer care.

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2015, 07:45
Official
Hello mawisab,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team