Still waiting for someone to phone me with my ***** case !!!

<p>I am still waiting for someone to phone me regarding my ***** case. </p> <p>My internet is down, i can't do my work because someone used my confidential info and upgraded my contract. How does Vodacom allow this !!!!????</p> <p>This must be sorted out now as this is now the 2nd time in 12 months that this has happened to me.</p> <p> </p>