Still waiting for service to be restored

Hi, I have a problem with my Vodacom data contract, it has been off from 09/03/2023. They switched my data off because I had not paid my subscription, which was not planned at all as I always had money in my account.

Now they switched my data off for three days, even after they had debited my account on the very same day of 09/03/2023. I asked them when my services would be re-connected and they told me within 24 to 48 hours. I'm pretty sure that 48 hours has always passed.

What disappoints me more is that I have to wait so long even after paying the account, I thought it would work like DSTV or even like RAIN. which restore a customers services immediately after an account is settled.

They failed to debit my account, now I have to wait for my services to be restored.