rA
rudi A

1 reviews | Active since Apr 2013

08 Jan 2017, 17:12

Still waiting for response

<p>I called customer care to have my contract I signed up for reinstated as they moved me from a open line to closed line because Vodacom was overcharging on my open line contract and suggested I switch to closed line. I need my night data so want to switch back at the same price i origanlly signed up for. I was promised a call back but nothing. My cell no ********** 422(not vodacom)</p>

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2017, 06:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team