Still Waiting for Refund

<p>I am so tired of phoning Vodacom on a daily basis for money that is due to me, I have laid countless complaints on HelloPeter as well as phone calls made to Vodacom and Cellsure. Cellsure have made it clear that they have refunded my money into my Vodacom account. When I cal Vodacom they are always telling me that they have raised it and have sent the query to the relevant department. I Then spoke to a lady who said it would take 72 hours to be credited into my bank account. Its now nearly two weeks that have passed and still no money. Then I called Vodacom last week and they tell me the call has been closed and they will re-open it. Today I called again asking where my money is and sat on the phone for nearly 20 minutes getting transfered from department to department. I AM SO DONE WITH VODACOM! Everyone agrees with me that Vodacom have been terrible lately with overcharging and having poor service. If I dont get my refund before the end of this week I am going into a Vodacom store and I will demand that my contract gets cancelled and will make sure everyone I know doesnt support Vodacom anymore. This is pathetic, my money gets taken without my consent and then I must sit and phone every day for it to be refunded and also suffer the loss of money which has affected my budget. I am DONE!</p>