HD
Hdjdbdt D
1 reviews | Active since Sept 2013
09 Aug 2015, 05:33
Still waiting for purchased data
I purchased 1 gig data on Saturday 8 August 2015 around 11am. It's Sunday morning and I still haven't received the data.I checked my bill and it was charged. This is not the 1st time that it happened and its pretty rediculous. Pathetic service I can't wait for my contract to end I rather switch to Telkom mobile!!! Paying close to R1000 a month for a contract from a useless service provider.
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Vodacom's replyOfficial
10 Aug 2015, 14:15Hello koshen,
Thank you for taking the time to raise your complaint with our team.
We have addressed this issue and advised as to this via email as we were not able to get hold of you telephonically.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Craig Julius
Thank you for taking the time to raise your complaint with our team.
We have addressed this issue and advised as to this via email as we were not able to get hold of you telephonically.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Craig Julius
Best regards,
Vodacom's reply10 Aug 2015, 14:15
Official
Hello koshen,
Thank you for taking the time to raise your complaint with our team.
We have addressed this issue and advised as to this via email as we were not able to get hold of you telephonically.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Craig Julius
Thank you for taking the time to raise your complaint with our team.
We have addressed this issue and advised as to this via email as we were not able to get hold of you telephonically.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Craig Julius
Best regards,