Still waiting for proof of purchase

<p>Hello,</p> <p>I have been calling vodacom for the past two weeks requesting proof of purchase for a Samsung A7 I bought earlier this year in order to send it to Samsung to get fixed, no one is willing to assist. Today I called online they kept transferring me between 3 numbers for over 45 minutes! 082111, ********** 4, ********** . No one helps and keeps saying the other department will help! This Is unheard of and what useless service! Best cellphone network with ****ty service, the amount of bull**** I encountered while calling those numbers it's too much. They say go to the shop, shop says call online, online says call customer service, then it's to and fro these numbers, now they gave me some email ********** I'm waiting for them to spin me another story of why I can't get proof of purchase. How hard can it be to send an email in order to fix my phone! Might as well cancel the contract and take your ****** phone back!</p>