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chrisna C

1 reviews | Active since Jul 2015

25 Jul 2015, 13:42

still waiting for power bank

I'd number *** I upgraded begining of december 2014 and was suppose to get a power bank with the new phone. It's been almost 7months and still did not received it.everytime I go back to them they just keep telling me they'll call me when it arrives.

0
Replies (1)
Vodacom
Vodacom's reply26 Jul 2015, 13:54
Official
Hello chrisna101,

Thank you for taking the time to raise your complaint with our team.

My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.

I will be in contact with you regarding this matter in order to resolve or address.