SS
Swanepoelkim S

1 reviews | Active since Feb 2017

14 Mar 2017, 12:35

STILL WAITING FOR MY REFUND ON A DEVICE I DON'T HAVE!

<p>Your incorrect device was collected 2weeks ago! has the contract been cancelled? I'm still waiting for my refund it's been almost 2months that I've been sending numerous e-mails and complaints! this is probably my fourth complaint, what? does on always have to complain to get things done? what reputation is this?. I've worked for MTN and this is not the kind of service we rendered. </p>

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Replies (1)
Vodacom
Vodacom's reply14 Mar 2017, 14:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team