1 reviews | Active since Mar 2009
STILL WAITING FOR HALLORAN KEARNS TO CONTACT ME
I logged a complaint on 10 June and a lady with the name of Cassandra said the area manager will contact me regarding my issue. I logged another one on 23 November and 28 November and I am still waiting to be contacted. In the mean time I had to take my phone in for repairs again. I was also informed that my battery was never replaced, although I was charged for a new battery. This is unacceptable!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team