Still waiting for feedback on the ***** issue on my account

<p>Good day </p> <p> </p> <p>Still Vodacom did not contact me. I had to phone again to try and get answers of which I still don’t know what is going on. Plus, the call centre was rude and dropped the phone on me.</p> <p> </p> <p>This is not acceptable I want a proper response not one of "we think this is what is going to happen. I really want to know how does Vodacom just open new numbers/contracts on accounts without proper verifications????</p> <p> </p> <p>I need answers/ updates from the relevant department not an SMS if and when they are finished.</p>