DC
David C

1 reviews | Active since Jun 2009

10 Oct 2016, 07:42

Still waiting for feedback - ******* upgrade by Vodacom

<p>S3-G891E-ETPJT I am still waiting for Vodacom to advise why they upgraded my line without my consent at end September. I have received an invoice from them for R230 which is not what I agreed to. The account should be R60per month</p>

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Replies (1)
Vodacom
Vodacom's reply10 Oct 2016, 09:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team