Still waiting for feedback

Hi,

I sent a message yesterday and still no reply or update today.

I need to know what's happening. Never had issues with other stores and these people are wasting my time. I need my phone back.

The screen was originally cracked because of your employees but I let it go and had to pay out of my pocket. NoWe it's software and this is a serious batch. Give me a new phone if you have to.

It's been two weeks and I'm tired. I'm at a point where I'm going to make a scene at your store so others can see your employees ineptitude and how they love to blame the system.

Please hurry the **** up.