Still waiting for feedback

Unfortunately I did get a response from Vodacom that being after my services was discontinued and for not paying my bill due to their negligence . I was contacted by a Marlon Brandon and was told that a credit will be passed but still waiting for that. I am still going to pay them more until tht sorted. If only I had not taken this new contract I would never use Vodacom again. They have left me with a bad taste of a bitter experience with their pathetic customer service.