Still waiting for feed back and finalization after promeses are made and not kept from Vodacom

Dear Vodacom, Please note today is the 07 November 2017 I am still waiting for Vodacom to clear my name as promised over the phone and refund me the incorrect billed amounts. I am really fed up with this really as soon as I post any problem on Hellopeter.com I get feedback in less than 20 min with promises that everything would be handled and rectified but still I have not been completely helped . Note I am still waiting for the letter promised by Vodacom stating that they would rectify may account and refund me on all the wrong billed accounts. As for number ********** 328 with the data error please note and rectify: Please check this account I did not use this number and was charged for R8278.84 excl but was only refunded from Vodacom the amount of R 8116.57 incl ???? My normal account is R588.99 incl every month as shown on all Statements and contract was signed for an pre-paid account that was later revealed after this massive invoice that it is an open line changed by Vodacom. Please check signed documentation I can’t be held responsible for something I did not approved. I was over charged R 9437.88 and only been credited with R 8116.57 the difference on my account and that is the difference still showing in arrears is R 1321.31 this needs to be rectified from Vodacom as promised. I will do an payment on the amount payable just to keep using my line but my data charges need to be rectified as promise to be back to my 5Gig data plan per month as it always was…. I am still waiting for my 5 Gig to be added back on my account and refunded for the money paid to load data every month as discussed telephonically .

Over all: My credit score is still not fixed and my account is still not reflecting the correct amount since March 2017!!!!!!! Please assist.. Leon Viviers ********** 787