Still waiting for delivery

Deer vodacom this is the second review i had to do. After speaking to the customer care agent the hellopeter agent and another 2 times with the vodacom customer care agent i am still waiting for my device. Every time i speak to them they only go WE ARE SORY BUT THERE IS ANOTHER DELAY. I feel like i am being treated like a pesant from the dark ages with this pathetic service or rather lack of service. I am soo glad that vodacom says sorry it makes things better well it does not and will be closing my account and move to a service provider that does not just say SORRY THERE IS A DELAY and actualy makes a plan for you. I stay 200km away from joburg and could have driven there and back in half a day how does it take vodacom a full week of 7 days to deliver a device. Vodacom u realy make me feel special and i am soo glad your agents makes me feel even bet by just appologising instead of acting. Why cant u send the device with priority delivery instead of telling me it will be another 2 days. U suck