Still waiting for delivery

Item: Vodacom
Rating: 1
Author: Christo S

<p>I upgrade online on 19 July 2017. It stated next day delivery, but today it's already the 25th and I have not heard anything from vodacom again.</p>

Helpful (0)

Replies (3)

Vodacom's replyOfficial

25 Jul 2017, 14:54

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply25 Jul 2017, 14:54

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

27 Jul 2017, 10:39

Dear Christo,

Your matter is being addressed.

Regards,

Cassandra

Vodacom's reply27 Jul 2017, 10:39

Official

Dear Christo,

Your matter is being addressed.

Regards,

Cassandra

Christo S's updateReviewer Update

31 Jul 2017, 15:03

Thank you. I received my upgrade today.

Christo S's update31 Jul 2017, 15:03

Reviewer Update

Thank you. I received my upgrade today.