RR
Ridwaan R

1 reviews | Active since Oct 2010

16 Dec 2017, 23:05

Still waiting for delivery, 14 days later

I app**** for the black friday deal while there was stock available. I received an SMS on 28 November stating that vetting has been Approved, a consultant called me on 02 December to confirm my application and she will arrange delivery of my handsets on either 4th or 5th December. Until today (16 Dec) I have received no handsets nor any feedback from vodacom regarding this matter. I have tried calling vodacom numerous times but after waiting for 20mins + i eventually just hang up.

0
Replies (3)
Vodacom
Vodacom's reply17 Dec 2017, 07:59
Official

Dear Customer,

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Jan 2018, 13:50
Official

Good day

We regret taking note of your experience.

Our online team is trying to reach you for review and feedback.

We once again apologise for the delay and for any inconvenience caused.

Regards

Moddy

RR
Ridwaan R's update08 Jan 2018, 23:08
Reviewer Update
Good Day Until today 08/01/2018, I have received no contact whatsoever from your online team or any other vodacom representative.