Still waiting for Customer Service

<p>Last Monday/16 May I logged a complaint on Hello Peter & soon afterwards received an e-mail from Vodacom confirming the complaint and they will get back to me. This was a week ago. Yesterday I did a transfer of R 1 555.00 again & no person is able to assist with the extra charges on my account. It's came to the point of me deciding to pay for petrol getting me to work or paying for a Vodacom account. I was quote an amount in Dec 2015 wich I accepted & now I am paying for a service I did not accept. As a consumer I have rights!! As I said I will hand all 3 devices in at The Lakeside Mall Vodashop. I know I will be blacklisted but most South African are and I will get the ombutsman to assist in this regards.</p>